Goods ordered may be returned within 14 days from the date of delivery for a full product refund including VAT, providing the following conditions are fulfilled:
- All items being returned must be received back in the original or same condition as sent with all software, accessories, manuals and any product seals intact
- Consignment packaging including external box and filler must be present and undamaged
Delivery costs for the original despatch and the return of goods are the Customer’s responsibility unless it is deemed otherwise, the goods will remain the Customer’s responsibility during transit until confirmed received by Full Control Networks.
If the goods fail to meet the above conditions then goods may be refused for return or alternative return terms offered.
Please contact: [email protected] or call 01677 428700 to arrange your return.