Network Troubleshooting?
This is an often-used phrase but means many different things, so here we discuss these options and hopefully point you to the next move you need to make.
First question: What do you mean by network?
The issue here is the word "network" as it tends to cover everything from cables to things like login issues, so we need to break it down.
Troubleshooting the copper/UTP cabling
- If you just want to know if the cable is OK and what speeds it can run at, up to 10Gig, then look at Fluke Networks Link IQ
- However, if you need to certify the cables to the Standards and run all the NEXT tests, then you'll need consider a full cable analyzer such as Fluke Networks DSX
Troubleshooting the fibre cabling
- If you want a basic measurement of the light loss, then consider Fluke Networks SimpliFiber
- But if you need to certify to the Standards, you'll need to look at Fluke Networks CertiFiber
- However, if you want to troubleshoot issues, find breaks and bad joins, then you'll need an OTDR, such as Fluke Networks OptiFiber
Troubleshoot the LAN Network
- If you just need to check the ports and interfaces, and how they are configured, then look at NetAlly LinkRunner
- Then if you want to add the subnet information and do some network speed tests, consider NetAlly Etherscope
- Or if you prefer to have an expert come in and investigate for you? Consider our Professional Services
Application Troubleshooting : Traffic, Packets and Response times
- If you want to look at TCP conversations and capacity management, then consider Plixer Scrutinizer
- But if you want to capture packets and do detailed analysis on what happened, then take a look at Allegro and AppNeta
- But if you'd rather have someone install their tools, analyse the data and offer advice, we offer Professional Services
Wireless Troubleshooting
- If you're looking to troubleshoot WiFi issues, a great option is NetAlly AirCheck
- However, if you want to perform WiFi surveys and designs for new installs, then consider NetAlly AirCheck or Ekahau
- Or, if you want a wireless engineer to survey for you and provide recommendations, then look at our Professional Services
Troubleshooting between sites or the path to Hosted/Cloud Services
- If you want to know the quality & bandwidth of your WAN link, or assess the route from your users to your hosted Server then consider AppNeta
- Or, if you prefer to have a company monitor this for a spell and assess the results, we can offer our Professional Services
Accessing the data on the network and/or filtering traffic
- If you need to look at the traffic in a cable? Then consider getting access via Datacom Taps
- Or if you want to send the data in your network into your monitoring tools? We suggest you use Datacom Aggregators.
