Privacy Policy

Full Control Networks recognises the importance of privacy and our duties under current legislation, this Privacy Policy applies to personal information we collect about you.

The types of personal information we may collect include your name, company name, address, phone number, email address and company related details such as job title, industry sector, product/support information (for example, serial number, date purchased, support contract reference, payment information and service activation codes).

We may collect information about you from manufacturers/suppliers that we work closely with for the purposes of delivering to you the information, products and services that you requested.

We have in place Company policies, plus physical and technological security measures to protect your personal information. Your personal information will be stored at our offices and/or in a secure Data Centre within the UK (our online third party database and web server).

We use personal data to provide you with information that you have requested from us, to keep you updated about the products and services you have indicated you are interested in and to retain contact with you about similar services, offers and events of ours that may be of interest to you. Ground of consent, legal obligation or legitimate interest are recorded, dependent upon on the opening and nature of the interaction.

We may share your personal information with manufacturers/suppliers in order to fulfil a product or technology requirement or interest, service, product registration, maintenance contract or technical support request.

You can always unsubscribe or choose not to receive promotional information from us by following the specific instructions in the email you receive. You have the right to request a copy of the personal data that we keep about you, ask us to stop processing your data, withdraw consent or request that we delete your personal data.

We will retain your personal information for as long as is necessary to provide you with the services that you have requested from us, or for as long as the law otherwise permits. When Full Control Networks no longer needs to use your information, we will remove it from our systems and records and/or take steps to ensure you can no longer be identified from it.