With ShoreWare Director, your entire phone system can be managed from a single browser-based interface. Instead of multiple PBX, voice mail and automated attendant systems, ShoreWare Director unifies all systems into a single interface.
ShoreWare Director is a browsed-based network management tool that provides a single management interface for all voice applications across all locations. When you add a new user on the ShoreTel system, the user gets an extension, a mailbox, an auto-attendant profile, can be added to an ACD group, and even gets an email to download their desktop software - all from a single management screen. This eliminates the confusion caused by multiple PBXs, multiple voice mail systems, multiple automated attendants, and multiple ACD systems - all with their multiple management interfaces.
Lowest Cost of Ownership
Using ShoreWare Director, the entire phone system spread across multiple sites can be managed from a single browser-based interface. Instead of managing multiple PBX, voice mail and automated attendant systems at each site, ShoreWare Director unifies this into a single view. The easy-to-use interface requires only four hours of training for a system administrator to become proficient, driving down training costs as well as eliminating reliance on third-party services for basic configuration changes. Hidden productivity drains will be eliminated allowing staff to spend time on other important IT projects.
Rapid, Flexible Deployment
The ShoreTel system is easy to install and manage, allowing enterprises to react quickly to changing business needs. ShoreWare Director allows new users to be added in seconds from anywhere on the network using only a browser. Plug-and-play installation means that IP phones plugged into the network are automatically recognized by the system and configured for immediate service. If more capacity is required, simply plug in a new ShoreGear voice switch and it will be automatically discovered by ShoreWare Director, and more telephone or trunk capacity is ready.
Rest easy with proactive maintenance
ShoreWare Director posts system health on one administrative screen. For fast, 24-hour response, ShoreWare Director also delivers warnings through email to one or more email addresses. Because ShoreTel intelligence is distributed throughout the system, if one device fails, the others automatically compensate, assuring optimal performance 24x7.
Manage your Toll and WAN Usage
The ShoreTel system provides centralized Call Detail Reporting for multi-location enterprises. Rather than having multiple CDR databases and the inherent complexity of reviewing such data, the call detail reporting spans all locations. Without the inherent complexity, you can spot under-utilized trunks driving down service provider feeds, as well as track network performance across your WAN links.
